Privacy Policy

Last updated: April 07, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation

The words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

  • Account means a unique account created for you to access our Service or parts of our Service.

  • Company (referred to as either “the Company”, “we”, “us”, or “our” in this Agreement) refers to Il-Palazzin Hotel.

  • Cookies are small files placed on your device that track your browsing history and preferences.

  • Country refers to: Malta

  • Device means any device that can access the Service, such as a computer, mobile phone, or tablet.

  • Personal Data means any information related to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any third-party entity that processes data on behalf of the Company.

  • Usage Data refers to data collected automatically, such as time spent on pages or IP address.

  • Website refers to Il-Palazzin Hotel, accessible from https://palazzinhotel.com

  • You means the individual using the Service, or any legal entity on whose behalf that individual is using the Service.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may collect personally identifiable information such as:

  • Name and Surname

  • Email address

  • Phone number

Usage Data

We collect Usage Data automatically, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visits

  • Device identifiers

  • Mobile browser information


Tracking Technologies and Cookies

We use cookies and similar tracking technologies (e.g., web beacons, pixel tags) to monitor activity and store certain information.

Cookies We Use:

  • Essential Cookies – Required to operate the Website.

  • Acceptance Cookies – Store your cookie preferences.

  • Functionality Cookies – Remember your settings and preferences.

You can manage or disable cookies through your browser settings.


Use of Your Personal Data

We use your personal data to:

  • Provide and maintain the Service

  • Manage your account

  • Process bookings or other agreements

  • Contact you for updates or service info

  • Send offers or promotions (unless opted out)

  • Respond to your requests or inquiries

  • Analyze usage and improve performance

  • Support business transfers (mergers, acquisitions, etc.)


Sharing Your Data

We may share your information:

  • With Service Providers

  • In the event of a business transfer

  • With affiliates and business partners

  • If legally required (e.g., court request)

  • With your consent


Retention of Your Data

We retain your personal data only as long as needed for the purposes in this policy or as legally required. Usage Data may be retained longer for analysis and security purposes.


Transfer of Your Data

Your data may be transferred to and processed outside Malta. By submitting your information, you agree to that transfer, provided it is protected by appropriate security measures.


Delete Your Data

You may request deletion of your personal data by contacting us. We may retain certain data if required by law.


Security

We strive to use commercially acceptable means to protect your data but cannot guarantee 100% security.


Children’s Privacy

We do not knowingly collect personal data from anyone under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.


Links to Other Sites

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated date.


Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📧 Email: simonborda@palazzinhotel.com
📞 Phone: +356 2158 5244
📍 Address: Il-Palazzin Hotel, Ruggier Loria Street, Qawra, Malta

General Manager: Simon Borda
VAT no.: MT 1162 8920
Company Registration Number: C4345
Malta Tourism Registration: H/0295